DLT started in the early 1990’s as a small GSA reseller. For years, it followed that path…small, informal, limited oversight, “ready-fire-aim” operation. Fast-forward to 2002 when the founder Tom Marrelli passed away and his estate created a formal Board of Directors to direct the company. With existing management in turmoil and ownership issues in dispute, the Board turned to a crisis management firm to run the company. It was under that context that Rick Marcotte assumed the CEO position in mid-2004. Under Marrelli’s mantra of “eating an elephant one bite at a time,” Rick set out to prioritize the numerous issues and stabilize the Company….show leadership and commitment to the vendors; calm the employees; ensure customer satisfaction doesn’t degrade; “professionalize” the business.

It's 2:30 in the morning, and you’re still in the Data Center, carefully monitoring a backup of an enterprise application. The backup hits 90 percent completion when suddenly, the process stops! After an interval, the backup services then fail to restart! Finally, after reviewing the manual pages and checking online, you realize that you need help! This was the type of scenario we had in mind when launching The DLT Service Center in 2005. The Service Center is a multi-faceted insurance policy for Symantec, NetApp, and Quantum’s data management technology.

For some, it’s the Triwizard Cup. For others, it’s the Lombardi trophy. At DLT Solutions, the Babar Cup is the light at the end of our competition tunnel. The Babar Cup is the prize rewarded to the winning team of our Social Committee-run competitions. And at DLT, we have a lot of competitions. Whether its capture the flag in paintball, our annual kickball tournament, or the crown jewel of DLT competitions: Race for the Cup, friendly competition is just embedded into the culture of DLT Solutions. All that competition is made possible by a group of employees, collectively known as The DLT Social Committee. The identities of the employees that make up the committee are kept secret. But one thing is certain; they do a great job planning and running events.

“The holiday party at DLT is more than just dinner and a speech from the CEO. It’s a major event with entertainment and dancing – and sometimes even an after party – that people talk about all year long.” Luice Woo, Marketing Specialist, DLT Solutions Amongst employees, the annual DLT Holiday Party has become something to look forward to. Typically held in January, it’s been a great way to thank employees for all their hard work and to celebrate with our co-workers and their families. We help the employees embrace our “work hard, play hard” attitude by bringing in DC-area radio DJs, popular local bands, and more. Our Senior Management Team has even been known to take the stage for a musical performance or two!

On any given day, 12,000 of Washington D.C.’s children, families, and individuals are homeless or in need of food, with about 82% of these homeless families headed by single mothers. That’s a pretty staggering statistic but food and nutrition and clothing programs like Martha’s Table, a non-profit organization located in D.C., are doing their part to lessen that number. The DLT Foundation has aligned themselves with Martha’s Table’s to aid their cause.

To say things get a little “hectic” around here during federal fiscal year-end in September, may be the understatement of the century. Last year for example, almost 20% of DLT’s fiscal year sales were brought in during the month of September alone. Numbers like that don’t come easy. They’re made possible by hard work and long hours. Hours that definitely take their toll on employees. So to help talk our employees off the fiscal year-end ledge, the DLT Social Committee does their best to create a fun work environment and boost employee morale in the busiest month of the year.

Every year companies innovate, overcome obstacles and systematically defy the odds. The Deloitte & Touche Technology Fast 500 program recognizes these efforts in its annual ranking of the 500 fastest-growing technology companies in the United States and Canada. In 1999, DLT Solutions had the honor of being named one of the fastest growing companies in the country by Deloitte & Touche. The "1999 Technology Fast 500" honor was awarded to DLT Solutions based on our tremendous growth in revenues from 1994 to 1999; an increase of 973%. That trend of tremendous growth is something we learned to become very familiar with at DLT.

Since 1995 DLT Solutions has been Autodesk's GSA Schedule Partner providing products and services to the federal government. Combined with our understanding of the government procurement process, and Autodesk’s 3D design software, we were able to provide the public sector with the best in design and manufacturing software and digital content creation tools.

When your marketing department generates more than 38,000 leads annually, you had better make sure you have a dedicated customer relationship management (CRM) system in place to handle that kind of volume. At DLT, we ensure efficiency and accuracy for customers and vendor partners with our custom-made CRM solution, SMaRT. SMaRT was developed from scratch utilizing internal IT resources and is designed to house an extensive database of customer information including all historical communications, purchase orders and payment correspondence. And customized reporting features are synchronized with the SMaRT, allowing for greater analysis of customer purchasing cycles and order processing.

We didn’t slip and fall into our success over the past 20 years. We were propelled here by the hard work of our employees. As we celebrate our 20th anniversary, it’s important to pay homage to those employees who’ve helped us along the way. For more than half the time we’ve been serving the public sector, one employee in particular has been a standout. As DLT’s longest tenured employee, Deanna Lindquist joined our family in March of 1999.