Before a utility disaster occurs, review and revise your crisis communication plan. Determine the length of time for specific actions as detailed in the plan. Set a timeline for the order in which actions need to be put into effect. Establish protocols to test all procedures and equipment on a regular basis. Periodically test the readiness of your mass notification system. As appropriate, communicate regularly with the public about utility disaster preparedness, and let them know what types of messages they can expect to receive in the event of a utility disaster.

Attachment Size
Blackboard Playbook: Utilities Emergencies (753.1 KB) 753.1 KB