Getting the support, learning and software enhancements you need to stay productive on the job really isn’t that difficult. [acronym] online explores the rich features of Autodesk’s Subscription service. Since I work in the business of information technology, I consider myself reasonably tech savvy. I can usually find my way around new software and applications fairly easily. But since I am not perfect, I must admit to needing help and support as much as the next person to do my job properly.