Case management is ubiquitous in the public sector — government organizations rely on case workflows to meet their mission goals, big and small. Casework is the core of government work, yet so many agencies lean on disjointed legacy solutions to get from point A to point B.
97% of federal executives report the COVID-19 pandemic created an unprecedented stress test for their organizations, with the number one ranked stressor to their organization being their technology architecture.
Rancher Government Solutions (RGS) has partnered with DLT Solutions to offer Rancher Government Foundational Support in the AWS Proserv Marketplace.
On this episode, Rick Stewart and Mike Fitzurka continue our Kubernetes discussion with Jamie Duncan, Google Cloud Engineer, on the design goals of Kubernetes, how it can be extended in both good and weird ways, and on whether you should really do-it-yourself.
This eBook taps into why relationships with cybersecurity companies – like CrowdStrike – are vital to ensure your healthcare organization is equipped with the capabilities and expertise to help identify and shut down threats around the clock.
In this paper, we take a look at the state of the cyber insurance industry and offer up nine key tenets organizations should follow to establish a cybersecurity enhancement program to reduce their risk and make themselves insurable.
Threat Hunters’ primary initiative is to anticipate and mitigate potential malicious threat actors that lurk beneath organizational security systems. Successful threat hunting relies first on the difficult process of hypothesizing threat actor motives based on environmental knowledge. After a hypothesis is proven, threat hunters begin the process of analysis, an often time-consuming and inefficient process due to the number of queries and data entry required.
While speed or efficiency is critical, it’s also important to be thorough. The skill set of the team is mixed with seasoned
analysts who are well versed at handling events, plus less experienced analysts who are learning on the job. It’s
important to share knowledge across the team as a means of developing the less experienced analysts and balancing
the load for the seasoned pros.
Knowledge and data is spread across disparate systems. Polarity fuses them together in one unified view.
Medallia’s Voice of the Customer (VoC) programs enable you to understand the experience that is being delivered to your customers. Through the VOC, you can collect the customer’s preferences and experiences and share them throughout your organization. By listening to our service members and acting on their feedback, the VOC program enables you to build better products and deliver better services than you otherwise would have been able to.
Adapt and Persevere: In-depth analysis of the most significant cybersecurity events and trends.
How Federal Agencies Can Build Their Cybersecurity Momentum
On this episode, Rick Stewart and Mike Fitzurka are joined by Jamie Duncan, friend, colleague, and Google Engineer as we discuss the benefits of Kubernetes for application modernization efforts.
BMC recognizes that Zero Trust is not a solution or product, but is instead a framework that assumes a network’s security is always at risk from internal and external threats. Zero Trust shifts the line of defense towards a more comprehensive IT security model that restricts access to networks, applications, and environments, without sacrificing performance and user experience.
Simple, secure, and seamless delivery of services are foundational to a great customer experience and rebuilding trust in government. Customer and employee experience in public agencies is not a new idea. Over the years, many government employees have focused on customer experience because they care deeply about helping people. Unfortunately, systemic problems have hindered employees from scaling great experiences, either tactically or strategically. Because of the current organizational design of government, silos of excellence exist in government. With the executive order, agencies can now break down those silos by implementing customer and employee experience methods.