Whitepaper

The IBM Center for The Business of Government, we are pleased to publish this new report, Artificial Intelligence in the Public Sector: A Maturity Model, by Kevin Desouza Professor of Business, Technology and Strategy at Queensland University of Technology.

Added: March 08, 2022
Whitepaper

With many organizations now running essential services on containers, implementing container security has never been more critical. This whitepaper describes the key elements of security for containerized applications managed with Kubernetes.

Added: February 17, 2022
Whitepaper

The rise of notification technology has coincided with an increase in citizen demands for transparent communications from their leaders. Residents are expecting immediate and accurate information about the events and issues that affect their community.

Added: January 05, 2022
Whitepaper

Before a utility disaster occurs, review and revise your crisis communication plan. Determine the length of time for specific actions as detailed in the plan. Set a timeline for the order in which actions need to be put into effect.

Added: January 05, 2022
Whitepaper

While northern climates get a significant amount of extreme winter weather, it can affect regions throughout North America. Before winter weather strikes, review and revise your crisis communication plan.

Added: January 05, 2022
Whitepaper

As cyber threats continue to multiply, the enterprise IT staff face is required to prove systems under their control are safe to operate. In this paper, we explain how Microsoft and Telos are working together to streamline security compliance in Microsoft Azure.

Added: November 23, 2021
Whitepaper

“It’s not if, but when.” Unfortunately, that’s the view many organizations take about the inevitable failure of their cybersecurity defenses.

Added: October 20, 2021
Whitepaper

Every second counts in readiness and war. Customer Experience (CX) data — including system users, employees, and warfighters — are currently an untapped
resource with proven value. That’s why our nation's defenders must have the latest capabilities to effectively prepare and enhance decision making on and off the
battlefield.

Added: October 18, 2021
Whitepaper

Federal agency operations today consist of digital interactions between employees, citizens, constituents, and machines on countless smartphones, tablets, laptops, desktops, and back-end systems. This frenzy of digital activity, enabled by software applications, is essential to mission success and operational effectiveness.

Added: September 22, 2021
Whitepaper

When a natural disaster or other urgent event develops, there isn’t much time to plan how your city or county will react, and even less time to communicate these actions to a concerned public. The Blackboard Connect™ Playbooks for Local and State Government series provides you with a blueprint for how to communicate with constituents before, during, and after such events.

Added: September 17, 2021
Whitepaper

This tech brief covers the components of achieving a robust security posture.

Added: August 09, 2021
Whitepaper

Red Hat’s open and trusted data platform provides the flexibility and cross-agency access to achieve mission success.

Added: August 06, 2021
Whitepaper

Through 2020, Federal agencies had to scale infrastructure and technology to meet telework demands overnight. Many agencies entered a hybrid workforce – with employees resuming mission critical responsibilities from both the office and at home. Essential services, such as unemployment insurance, healthcare IT, and relief efforts, all needed to continue with many teams working overtime to meet increased demand.

Added: July 27, 2021
Whitepaper

Demands on Federal agencies today are greater than perhaps ever before. Innovation and modernization are essential to transform processes, grow capabilities, and speed time to delivery. IT shops are at the center of agency transformation efforts.

Added: July 27, 2021
Whitepaper

The public sector’s uptake of technology is notoriously sluggish: Government agencies often lag years behind their private-sector counterparts in adopting new digital ways of working. However, now that citizens around the world engage with technology in all aspects of their daily lives, governments are facing increased pressure to overhaul outdated systems and accelerate their own digital transformations.

Added: July 27, 2021