Unified Communications and Collaboration (UC&C) environments are constantly evolving, expanding and improving. At any given time, IT teams may be in the middle of a new rollout, perfecting last year’s deployment, or creating plans for next year. No matter if the project is an IP Telephony system rollout or upgrade, a SBC deployment to support your SIP Trunk strategy, or the introduction of collaboration services such as Microsoft® Skype for Business or Cisco Jabber®, triaging problems fast is essential.