The document is a case study detailing how the Town of Gilbert, Arizona, improved its short-term rental management and compliance processes using GovOS solutions, resulting in increased efficiency and revenue.
The Town of Gilbert, Arizona, faced challenges in managing its rapidly growing short-term rental market due to outdated, manual processes that resulted in low compliance and lost revenue. To address this, Gilbert implemented GovOS tax and licensing solutions, which automated and streamlined the registration and taxation of short-term rentals. This transition to a digital, data-driven system significantly improved compliance rates, saved costs, and enhanced community engagement. The new system allowed Gilbert to better serve rental owners and residents, fostering a cooperative relationship and supporting sustainable growth while maintaining the town's quality of life.