The 2021 Devo SOC Performance Report™ shows that security operations centers — and those who work in them — continue to have a number of challenges to overcome. Based on an independent survey of global cybersecurity professionals, our third annual report examines current trends for those who lead and work in SOCs. While there are some indicators of slight improvement, it’s clear that for too many people, working in the SOC remains painful. The 2020 survey results told a tale of two SOCs — high and low performers. High performers are those with the funding, tools and staff to accomplish most of their cybersecurity goals. Low performers are those SOCs lacking in some or all of the foundational elements required for success, which is why they struggle in the face of myriad challenges. This year’s report provides fresh insights about what separates high- and low-performing SOCs.