Clarifying the misconception that requires all software serving records management purposes must be DoD 5015.2 Certified RMAs and why this is important for the Presidential Records Management Directive 2016 Goal requiring e-mail records to be managed electronically.

From time to time, the “fire and forget” strategy applies to managing Freedom of Information Act (FOIA) search requests and litigation holds. When this familiar tactic rears its ugly head, collateral damage can happen to an agency or organization in legal proceedings because FOIA searches can’t be adequately justified or data isn’t properly preserved due to a breakdown in the legal hold process.

Responding to the Freedom of Information Act (FOIA) requests can be a cumbersome and time consuming process for government agencies. It involves gathering massive amounts of data, redacting or removing sensitive information, and sending the required material to the requestor in a timely manner. For many agencies – especially in today’s budget and resource constrained environment – responding to FOIA requests has become an increasingly challenging process.