Emerging technologies such as artificial intelligence (AI) and machine learning (ML) are all the rage as of late, and one sector where they can provide innumerable benefits deserves special attention – transportation.

Maternal and child health (MCH) has become a top concern nationwide, particularly in disadvantaged, underserved and rural communities. According to the U.S. Department of Health and Human Services (HHS), the United States is experiencing a maternal health crisis nationwide, as it has one of the highest maternal mortality rates among high-income nations; increasing rates of complications from pregnancy or childbirth; and persistent disparities in such outcomes.

The 2024 National Association of State Chief Information Officers (NASCIO) Midyear Conference took place in National Harbor, Maryland last week where state leaders shared insights into their top technology priorities, challenges, and lessons learned. Some of the key focus areas included artificial intelligence (AI) with emphasis on generative AI, data management, accessibility, and governance, cybersecurity and risk management, and modernization and the digital customer experience.

Artificial Intelligence

According to data contained in a recent study from Pediatrics, the official scientific journal of the American Academy of Pediatrics, the number of school shootings in the United States has increased dramatically every year since the 2017-2018 school year. At the same time, school mass shootings have become increasingly deadly. Given this trend and the risk posed by security threats to students and faculty, school districts are desperate to find solutions to improve school security.

Since 2023, we have seen an explosion in the number of state data privacy laws, demonstrating a clear focus amongst state governments in data privacy. In fact, according to the National Conference of State Legislatures, “at least 40 states and Puerto Rico introduced or considered at least 350 consumer privacy bills in 2023.” These data privacy laws create protections for a range of several types of data, from general consumer data protections to specific protections for health data and minor data.

The 2024 United States presidential election is rapidly approaching, and state and local governments are focusing their efforts on bolstering election security and ensuring the proper safeguards are in place.

The start of a new year often brings uncertainties; but in 2024 one thing is for certain—artificial intelligence (AI) is top of mind nationwide and is expected to have a transformational impact on our society both now and in the future.

The year 2024 is just around the corner, and with a new year typically comes new priorities. However, some things, like digital government, are here to stay. Improving the Citizen Experience will continue to be a top priority both now and, in the future, as the modern world emphasizes the importance of personalized services that provide agility, accountability, transparency, equity, efficiency, adaptability.

Prioritizing Citizen Experience

Numerous reports by various organizations, including the Government Accountability Office, have consistently found insufficiencies in state unemployment insurance programs. These insufficiencies were laid bare during the COVID-19 pandemic when increased need for such services, combined with an increase in fraudulent activity targeting unemployment insurance programs, overtaxed states’ unemployment insurance systems.

The annual EDUCAUSE conference highlighted higher education technology trends, goals, challenges, and how to identify a way ahead for higher education institutions to be successful in today’s modern world.