No sector has adopted intelligent Robotic Process Automation (RPA) as rapidly and as thoroughly as the banking and financial services industry, with the largest global financial institutions deploying hundreds, if not thousands, of bots throughout their organizations. The primary reasons cited include increased operational efficiency, enhanced customer experience, strengthened governance, fostering innovation, and workforce empowerment. They also report that RPA is easing challenges around their legacy, disparate IT systems and a multitude of manual, spreadsheet-based processes—both are all-too-common occurrences in public sector financial units.