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The City Club of Washington | 555 13th St., NW | Washington, DC 20004

Join us at the City Tour: DC & Government Forum '25 for an exclusive opportunity to explore how artificial intelligence is transforming service delivery across government agencies.

This year's theme, Modernizing Service Delivery: AI-Powered Customer Experience, brings together leaders and innovators to discuss real-world strategies for improving operational efficiency, return on investment, and service outcomes.

Discover how your peers are using experience data to drive meaningful change, and leave with actionable insights to enhance how your agency listens, analyzes, and acts to modernize government.

Why Attend?

  • Hear first-hand success stories from industry and government peers.
  • Learn best practices for leveraging AI in service delivery.
  • Discover how Contact Center and Omnichannel CX strategies are transforming service delivery in government and industry.

Save your spot today. We look forward to seeing you there!

Know a colleague who would benefit from attending? Let us know and we will extend an invite.

Register Now